Kustom Contracting - Roofing Contractor in Charlotte, NC

John Koz, Owner · Established 2014

12+

Years in Business

Reviews

Accreditation Status


          Cycle 2026

Status

Not Accredited

Review not yet completed

Kustom Contracting has not yet been reviewed for ARCO Accreditation.

ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.

Seal Not Issued

Issued only after successful review

Accreditation No.

Not Issued

Accreditation Status

Not Accredited

Accreditation Review

Not Completed

Qualification Status

Not Determined

About ARCO Accreditation

Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.

Public Record

What we can independently confirm today

Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.

Public Signals Reviewed

across 4 categories

Customer Review Rating

4.9/5.0

across 38 verified reviews

Years in Business

12+yrs

Founded 2014

Accreditation Review

Not Yet Completed

Qualification has not been determined

Accreditation Committee Review

No committee determination has been issued.

Not Yet Conducted

The source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.

Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.

Cat 01

Licensing & Compliance

1 of 1 source checks verified

Signal

SAM.gov federal exclusions

Result

No exclusions found

SAM.gov

Verified

Cat 02

Operational History & Stability

4 of 4 source checks verified

Signal

Years in operation

Result

12+ years continuous

Founded: 2014

Verified record

Verified

Signal

Owner/principal

Result

Mr. John Koz

Manual collection

Verified

Signal

Website registration

Result

Registered: Jul 10, 2014

WHOIS/RDAP

Verified

Signal

Google Business Profile

Result

Kustom Contracting

Google

Verified

Cat 04

Customer Outcome Data

3 of 4 source checks verified

Signal

Aggregated marketplace rating

Result

4.9 / 5.0 across 38 reviews

Google 4.9 (38)

Multi-source

Verified

Signal

Review volume

Result

38 stored public reviews

Multi-source

Source available

Signal

Customer review excerpts

Result

22 qualifying reviews on file

Multi-source reviews

Verified

Signal

BBB rating

Result

A+

BBB profile

Verified

Cat 05

Complaint & Public Findings

2 of 2 source checks verified

Signal

OSHA findings

Result

No violations across 0 inspections

OSHA

Verified

Signal

BBB complaint history

Result

No complaints filed in the last 36 months

Years in business: 12

BBB profile

Verified

Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.

Report no. NC-260811-10467 · Evaluated Aug 11, 2026 · Independently verifiable at RoofingContractors.org/verify/NC-260811-10467

Eligibility · All Cleared

Automatic eligibility checks cleared

ARCO automatically withholds accreditation when any of the following findings are present. Kustom Contracting's record was checked against each.

Active SAM.gov federal exclusion

None Found

No exclusions on record

OSHA willful violation or 3+ repeat violations on record

None Found

0 inspections · clean OSHA establishment record

BBB rating of C, D, or F

None Found

Rated A+

Avg. customer rating < 4.0 (with ≥ 20 reviews)

None Found

4.9/5.0 · 38 verified reviews

About Kustom Contracting

Kustom Contracting, LLC is based in Charlotte, North Carolina, and is owned by Mr. John Koz.

Based in Charlotte

Contact Kustom Contracting to confirm availability for your project in North Carolina.

Nearby places

Charlotte, NC

Contact Kustom Contracting to confirm service at your address.

Aggregated review summary

reviews analyzed

Google 38 reviews

ARCO Review Findings

Reviews describe Kustom Contracting as professional, knowledgeable, and communicative, with high-quality roofing and gutter work completed promptly and with thorough cleanup. Customers also appreciated the team’s helpful guidance through insurance claims, fair pricing, responsiveness, and efforts to ensure satisfaction, even when unexpected repairs arose.

5 recent reviews

Jose G.

Google · Dec 2024

Good to work with!!

Mike Y.

Google · Feb 2024

Kustom replaced my roof and the most impressive part of the job was...nothing. Brad Borst, our salesperson and project manager communicated openly and candidly throughout the project and it executed as planned. He also was enormously insightful regarding the insurance process and made things effortless. I was prepared for the proverbial other shoe to drop, but it never did. True professionals and I recommend them highly.

Scott E.

Google · Feb 2024

Kustom contracting was awesome. The communication and professionalism was top notch. They were able to do my entire roof within my requested budget. Project was completed in one day and area was left spotless!

M M.

Google · Aug 2023

Kustom did a fantastic job! Roof replacement was easy and fast. Brad was our representative and demonstrated outstanding communication throughout the process. His crew was excellent. Amazing work! Highly recommend Brad and his Kustom team.

Suzanne R.

Google · Sep 2022

Brad was very helpful in assisting us to get our roof replaced with Kustom contracting. He walked us through the process with our insurance company and made sure that the roof replacement went smoothly. It was a very pleasant transaction with Kustom contracting.

Review data aggregated from public sources · ARCO does not moderate third-party reviews

Why Hire an ARCO-Accredited Roofer

The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.

Homeowner Benefits

Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.

What Accreditation Means

License & Registration Verification
State Filing & Standing Review
Federal Exclusion Screening
OSHA Safety Record Review
Complaint History Screening
Customer Review Evaluation
Annual Re-certification

Contact Kustom Contracting

Ready to request an estimate?

Call (704) 599-2085 or request a written estimate through www.kustomcontracting.com.

Call (704) 599-2085 Visit Website

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