Storm Guard Roofing of Charlotte - Roofing Contractor in Charlotte, NC

I made an appointment for a roof inspection by Storm Guard, two professional associates came by, explained what they would do and answered all the questions my wife and I had. They carefully did their inspection and took a lot of pictures! I was made aware of some potential problem areas [in the future], and there was absolutely no pressure tactics in their presentation to us. I am convinced by their professionalism and knowledge displayed, this is a reputable organization. Although I'm not getting a roof now, I invited them to stay in touch with me [a call back in 6 - 12 months] to see if the time is "right" for work to begin. BTW, Issac and Cody were the associates who came to my house; they are excellent!

Had a great experience with Stormguard today! Some neighbors have had hail damage and Stormguard offered a no charge inspection. Very impressed with Issac, because he explained how he planned the inspection and climbed up on the roof. No damage as indicated from the professional roof inspection really puts my mind at ease. Totally going the extra mile for customer satisfaction was Issac repairing a few nail pops!! Nice bonus for additional peace of mind. Highly recommend Stormguard.

StormGuard replaced my roof and gutters. They did a good job and were fast. Sometime later, I noticed an issue and called them back. Manager, Tim Webber took my concern and came out with a roofer shortly thereafter. The concern was corrected that day. The customer service was great before and after the sale and their willingness to correct the concern was great!

StormGuard of Charlotte exceeded my expectations for recent roof repairs. Isaac was fantastic—he provided realistic pricing, was incredibly responsive, and didn’t inflate the scope of work. He scheduled the repairs quickly and kept everything moving smoothly. Nelson handled the roof work with true professionalism, arriving exactly when promised and even showing me photos of the completed work. The quote matched the final invoice perfectly—no surprises, just honest and high-quality service. From start to finish, the experience was professional, efficient, and top-notch. When it’s time to replace my roof, I’ll be calling StormGuard of Charlotte without hesitation.

The best experience I have had recently is when Isaac Shultz from Storm Guard knocked on my door and asked if I wanted him to look at the condition of my roof. Isaac found wear and tear and hail damage. I filed a homeowner's claim with my insurance and was denied. With Isaac's assistance with the insurance claim, we requested an engineering assessment that subsequently verified the worn roof had been exacerbated by hail storms, and they approved my claim to replace the roof. I also had requested additional work the insurance isn't responsible for, leaf guards, attic ventilation fan, and downspouts. The price for this part was very reasonable. The quality of Storm Guard's installation crews was outstanding. My highest recommendation for Storm Guard's service is how the entire team is organized to manage a many step project in a professional, efficient, and timely fashion. The customer facing team was our onsite project manager, Jacinda Lopez. She interfaces between the installation crew and keeps the customer updated and answers any questions. She was great. Isaac Shultz, the guy who knocked on my door was outstanding. He was my single point of contact, sales rep, project manager and expediter, making an involved project transparent to the customer. Obviously many other excellent, behind the scenes people, made this whole project remarkable. Storm Guard was great.