Jeff Matchen, Owner · Established 2013
Accreditation Status
Cycle 2026
Status
Not Accredited
Review not yet completed
ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.
Issued only after successful review
Accreditation No.
Not Issued
Accreditation Status
Not Accredited
Accreditation Review
Not Completed
Qualification Status
Not Determined
About ARCO Accreditation
Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.
Provide your contact information below. ARCO will review your inquiry and determine whether your business may be invited to complete the accreditation review process.
Public Record
Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.
Public Signals Reviewed
14
across 4 categories
Customer Review Rating
4.9/5.0
across 252 verified reviews
Years in Business
13+yrs
Founded 2013
Accreditation Review
Not Yet Completed
Qualification has not been determined
Accreditation Committee Review
No committee determination has been issued.
Not Yet ConductedThe source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.
Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.
Signal
SAM.gov federal exclusions
Result
No exclusions found
Checked August 2026
SAM.gov
Signal
Manufacturer certifications
Result
Owens Corning Preferred · CertainTeed ShingleMaster
Manufacturer programs
Signal
Years in operation
Result
13+ years continuous
Founded: 2013
Verified record
Signal
Owner/principal
Result
Jeff Matchen
Manual collection
Signal
Website registration
Result
Registered: Oct 14, 2019
WHOIS/RDAP
Signal
Google Business Profile
Result
Masters Roofing
Charlotte, NC
Signal
Aggregated marketplace rating
Result
4.9 / 5.0 across 252 reviews
Google 4.9 (252)
Multi-source
Signal
Review volume
Result
252 stored public reviews
Multi-source
Signal
Customer review excerpts
Result
32 qualifying reviews on file
Multi-source reviews
Signal
BBB rating
Result
A+ / BBB Accredited
BBB Accredited since: Aug 26, 2015
BBB profile
Signal
OSHA findings
Result
No violations across 0 inspections
OSHA
Signal
BBB complaint history
Result
No complaints filed in the last 36 months
Years in business: 13
BBB profile
Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.
NC-260617-7831
·
Evaluated Jun 17, 2026
·
Independently verifiable at
RoofingContractors.org/verify/NC-260617-7831
Eligibility · All Cleared
ARCO automatically withholds accreditation when any of the following findings are present. Masters Roofing's record was checked against each.
Active SAM.gov federal exclusion
OSHA willful violation or 3+ repeat violations on record
BBB rating of C, D, or F
Avg. customer rating < 4.0 (with ≥ 20 reviews)
Roofing contractor
Contact Masters Roofing to confirm availability for your project in North Carolina.
ARCO Review Findings
Reviewers describe Masters Roofing as professional, communicative, and knowledgeable, with crews who complete repairs and replacements efficiently and leave the area clean. They also praise the team’s responsiveness and help navigating the process, including insurance matters.
Exceptional team! Quality-Reliable- Knowledgeable - Timely & My roofing & skylight project was done through completion. Great customer service. I highly recommend!!! ❤️
We had a great experience with Masters Roofing! Connor was wonderful to work with—professional, responsive, knowledgeable, and very helpful throughout the process. He made everything easy and kept us informed along the way. The price was also very reasonable and fair. We truly appreciate the excellent service and would definitely recommend Masters Roofing to anyone looking for a reliable roofing company!
Had some wind damage tear off a section of aluminum fascia wrap along our roofline over the weekend. Connor Jackson and the team at Masters Roofing took care of it immediately. Connor gave an honest, upfront quote and actually had a crew out the very same day to custom bend and install the new wrap. The repair looks seamless, matches the existing trim perfectly, and the communication was effortless from start to finish. Highly recommend Connor and Masters Roofing if you need fast, reliable, quality work.
Masters Roofing has completed my complete reroof here in Charlotte, NC. CONNOR JACKSON has worked with me throughout the process with professional and personal service. They completed the job to my satisfaction!
Great experience, Jeff offered free inspection and was honest about what he found; small repair and came back quickly to get it done. Would recommend Masters Roofing
Review data aggregated from public sources · ARCO does not moderate third-party reviews
The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.
Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.
Contact Masters Roofing
Call (704) 659-1290 or request a written estimate through www.mastersroofinginc.com.