Licensing & Compliance
2 of 2 source checks verifiedSignal
SAM.gov federal exclusions
Result
No exclusions found
Checked August 2026
SAM.gov
Signal
Manufacturer certifications
Result
GAF Certified
Manufacturer programs

Adali Ladd, Owner · Established 2018
Accreditation Status
Cycle 2026
Status
Not Accredited
Review not yet completed
ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.
Issued only after successful review
Accreditation No.
Not Issued
Accreditation Status
Not Accredited
Accreditation Review
Not Completed
Qualification Status
Not Determined
About ARCO Accreditation
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Public Record
Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.
Public Signals Reviewed
14
across 4 categories
Customer Review Rating
4.9/5.0
across 138 verified reviews
Years in Business
8+yrs
Founded 2018
Accreditation Review
Not Yet Completed
Qualification has not been determined
Accreditation Committee Review
No committee determination has been issued.
Not Yet ConductedThe source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.
Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.
Signal
SAM.gov federal exclusions
Result
No exclusions found
Checked August 2026
SAM.gov
Signal
Manufacturer certifications
Result
GAF Certified
Manufacturer programs
Signal
Years in operation
Result
8+ years continuous
Founded: 2018
Verified record
Signal
Owner/principal
Result
Mr. Adali Ladd
Manual collection
Signal
Website registration
Result
Registered: Jan 17, 2019
WHOIS/RDAP
Signal
Google Business Profile
Result
Veteran Roofing & Exteriors, LLC
Grand Rapids, MI
Signal
Aggregated marketplace rating
Result
4.9 / 5.0 across 138 reviews
Google 4.9 (138)
Multi-source
Signal
Review volume
Result
138 stored public reviews
Multi-source
Signal
Customer review excerpts
Result
8 qualifying reviews on file
Multi-source reviews
Signal
BBB rating
Result
A+
BBB profile
Signal
OSHA findings
Result
No violations across 0 inspections
OSHA
Signal
BBB complaint history
Result
No complaints filed in the last 36 months
Years in business: 8
BBB profile
Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.
MI-260808-6654
·
Evaluated Aug 8, 2026
·
Independently verifiable at
RoofingContractors.org/verify/MI-260808-6654
Eligibility · All Cleared
ARCO automatically withholds accreditation when any of the following findings are present. Veteran Roofing & Exteriors's record was checked against each.
Active SAM.gov federal exclusion
OSHA willful violation or 3+ repeat violations on record
BBB rating of C, D, or F
Avg. customer rating < 4.0 (with ≥ 20 reviews)
Roofing contractor
Contact Veteran Roofing & Exteriors to confirm availability for your project in Michigan.
ARCO Review Findings
Veteran Roofing & Exteriors is consistently praised for their professional communication, efficient workmanship, and ability to complete projects quickly while maintaining high quality. Customers frequently highlight the staff's responsiveness to insurance claims and questions, as well as the crew's thoroughness in cleaning up job sites and protecting property.
Veterans was really wonderful to work with. We live in a community in Michigan that was hit with a tornado this past spring. Tyler is a rep for Veterans and also lives in/near our community, he didn't waste any time checking in on the community. Not as a salesman but as a friend and concerned for the people in our community. When we were ready to ask the hard questions, deal with insurance and get repairs moving, Tyler and his crew at Veterans were there every step of the way. We have never had to do any kind of insurance claim like this on our home, and while we were fortunate enough that our home was still livable and the damage was there, but wasn't earth shattering, Tyler took it seriously and worked promptly as much as he could. Working with insurance, especially when so many others are making the claims from the same storm, requires patience and knowledge, Veterans had all of this and more. When we finally got the insurance piece straightened out, the timeline for a new roof was good (especially given the amount of new roofs that were going on all around us) Veterans got the roof done quickly, but efficiently. They cleaned up well after themselves and the crew was respectful when we had to come in and out during their repairs. Tyler worked diligently with us and our insurance company. (If you have ever made a claim you know it's not always easy or straight forward) We are pleased with the quality of service we received and would recommend them for your next project. I also want to note, we did price out other companies and they were in line, if not a little under a few of them. (I guess I didn't take any photos of the house during or after oops! But it has been great)
Veteran’s was amazing! Brandon, our sales rep was awesome! He did the most thorough job of inspecting everything and explaining exactly what was causing our leaking and issues and what we needed to do to resolve and why. He was so personable and available for any questions we had. The roofing team was quick and did an excellent job! They cleaned up and left everything looking better than when they got there. Really thorough and explained everything so well. The siding team was great as well and even though we had one small concern, they fixed it right away. I really can’t recommend them enough! You won’t be disappointed!
We needed a complete shingle roof replacement, and from start to finish - we knew we chose the right company for the job. The guys were incredibly knowledgeable and fair on price. They were very carful not to damage any parts of the house, including hot tub, landscaping, plants, ect. The crew worked from sun up to sun down and got the job completed in 2 days (even despite less than ideal weather conditions). They left the place looking better than when they arrived. 10/10 recommend!
Superior experience from start to finish! We called after noticing some wet spots on our ceiling. They showed up the same day to do an assessment, they were able to determine our issue and provide us with options. They provided assistance with insurance and financing. Everyone we encountered at Veterans Roofing & Exteriors was knowledgeable, courteous and professional. I can't say enough about the exceptional installation crew! Wow, they take so much care with their art, high quality workmanship. They showed up early, ready to work and knocked our project out the same day. I couldn't believe all the stuff they had to move I never realized I had gathered around the house in the last year! But they moved it all away from the house and put it back significantly better than they found it, saved me some clean up! I also want to mention they did an excellent job cleaning up afterwards never even found a nail, which we appreciate with pets! I already have, and will not hesitate to continue to recommend this company! Looking forward to working on future projects with them to match our beautiful new roof. Thank you!
Throughout the whole process the staff was great to work with. Once the work started the communication was outstanding, and the crew was extremely professional. Their work was thorough and quick. I was really impressed how fast they got the job done without sacrificing quality. I would recommend Veteran Roofing & Exteriors to anyone. My house looks brand new, couldn’t be more happier.
Review data aggregated from public sources · ARCO does not moderate third-party reviews
The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.
Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.
Contact Veteran Roofing & Exteriors
Call (616) 816-1645 or request a written estimate through veteranroofs.com.