Cat 01
Licensing & Compliance
1 of 1 source checks verifiedSignal
SAM.gov federal exclusions
Result
No exclusions found
SAM.gov
Verified
Exterior Enhancements - Roofing Contractor in Grand Rapids, MI
John Bjorlie, Owner · Established 2003
23+
Years in Business
15
Reviews
Accreditation Status
Cycle 2026
Status
Not Accredited
Review not yet completed
Exterior Enhancements has not yet been reviewed for ARCO Accreditation.
ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.
Issued only after successful review
Accreditation No.
Not Issued
Accreditation Status
Not Accredited
Accreditation Review
Not Completed
Qualification Status
Not Determined
About ARCO Accreditation
Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.
Inquire About an Accreditation Review
Provide your contact information below. ARCO will review your inquiry and determine whether your business may be invited to complete the accreditation review process.
Public Record
What we can independently confirm today
Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.
Public Signals Reviewed
13
across 4 categories
Customer Review Rating
5.0/5.0
across 15 verified reviews
Years in Business
23+yrs
Founded 2003
Accreditation Review
Not Yet Completed
Qualification has not been determined
Accreditation Committee Review
No committee determination has been issued.
Not Yet ConductedThe source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.
Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.
Cat 02
Operational History & Stability
4 of 4 source checks verifiedSignal
Years in operation
Result
23+ years continuous
Founded: 2003
Verified record
Verified
Signal
Owner/principal
Result
Mr. John Bjorlie
Manual collection
Verified
Signal
Website registration
Result
Registered: Aug 4, 2020
WHOIS/RDAP
Verified
Signal
Google Business Profile
Result
Prospect Roofing
3736 Knapp St NE, Grand Rapids, MI 49525
Verified
Cat 04
Customer Outcome Data
3 of 4 source checks verifiedSignal
Aggregated marketplace rating
Result
5.0 / 5.0 across 15 reviews
Google 5.0 (15)
Multi-source
Verified
Signal
Review volume
Result
15 stored public reviews
Multi-source
Source available
Signal
Customer review excerpts
Result
8 qualifying reviews on file
Multi-source reviews
Verified
Signal
BBB rating
Result
A+
BBB profile
Verified
Cat 05
Complaint & Public Findings
2 of 2 source checks verifiedSignal
OSHA findings
Result
No violations across 0 inspections
OSHA
Verified
Signal
BBB complaint history
Result
No complaints filed in the last 36 months
Years in business: 23
BBB profile
Verified
Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.
Report no.
MI-260811-11808
·
Evaluated Aug 11, 2026
·
Independently verifiable at
RoofingContractors.org/verify/MI-260811-11808
Eligibility · All Cleared
Automatic eligibility checks cleared
ARCO automatically withholds accreditation when any of the following findings are present. Exterior Enhancements's record was checked against each.
Active SAM.gov federal exclusion
None Found
No exclusions on record
OSHA willful violation or 3+ repeat violations on record
None Found
0 inspections · clean OSHA establishment record
BBB rating of C, D, or F
None Found
Rated A+
Avg. customer rating < 4.0 (with ≥ 20 reviews)
None Found
15 reviews (threshold: 20)
About Exterior Enhancements
Exterior Enhancements LLC is a roofing contractor operating in the Grand Rapids, Michigan area. Owned by Mr. John Bjorlie, the company provides roofing services.
Based in Grand Rapids
Contact Exterior Enhancements to confirm availability for your project in Michigan.
Nearby places
Grand Rapids, MI
Northview, MI
East Grand Rapids, MI
Forest Hills, MI
Comstock Park, MI
Kentwood, MI
Walker, MI
Contact Exterior Enhancements to confirm service at your address.
Aggregated review summary
15
reviews analyzed
Google
15 reviews
ARCO Review Findings
Reviews describe Prospect Roofing as professional, responsive, and communicative, with quality workmanship across roofing, gutter installation, repairs, and related projects. Customers also highlight timely completion, thorough inspections, clear explanations with photos and videos, cleanup, and the company’s willingness to stand by its work.
5 recent reviews
E
Erik R.
Google · May 2026
My experience with Prospect Roofing was great and would recommend them for other services. After we began work they were very detailed in their inspection and communicated clearly during the installation of new gutters including some repair areas that had rotted due to the prior gutter install. They fixed these spots, provided pictures, and videos talking through what they found, what they were doing to fix, and potential things to consider in the future. They were timely in completing the installation and the quality of the work was great!
B
Bonnie B.
Google · May 2026
Prospect Roofing has an amazing crew who installed my house roof in one day. It rained that morning but they arrived on time at 8am. Thankfully it stopped and they got right to work, cleaned up, and finished that day. They also installed my garage roof as well. Thank you John Mack, Peter, Joe, and the whole crew for a job well done!
A
Andrew G.
Google · Apr 2026
We have hired Prospect Roofing for multiple projects over the past few years. They have replaced a flat roof, rebuilt pergolas, and replaced our full main roof as well. They are honest and kind people, do solid work, and are quick to respond to any issues. Some of the work they took on was fairly complicated, and they followed through with the projects to make sure everything met our expectations. I would recommend this company and will would work with them again.
R
Richard F.
Google · Apr 2025
Did a great job fixing some flashing that came loose in high winds. They stand by their work, which has great value. This is the kind of service that gives a homeowner peace of mind.
D
Dustin R.
Google · Oct 2024
Rockstar roofing company! My experience with Prospect Roofing was seamless from start to finish. They went above and beyond. They even took time to meet with the insurance inspector while they were inspecting my roof to help advocate for me. Fair prices for excellent workmanship, great communication, and timely completion. I will definitely be using them for all my roofing needs and sending everyone I know their way!!
Review data aggregated from public sources · ARCO does not moderate third-party reviews
Why Hire an ARCO-Accredited Roofer
The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.
Homeowner Benefits
-
Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
-
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
-
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
-
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.
What Accreditation Means
- License & Registration Verification
- State Filing & Standing Review
- Federal Exclusion Screening
- OSHA Safety Record Review
- Complaint History Screening
- Customer Review Evaluation
- Annual Re-certification
Contact Exterior Enhancements
Ready to request an estimate?
Call (616) 425-9464 or request a written estimate through prospectroof.com.