Bruce C. Mitchell, Owner · Established 2019
Accreditation Status
Cycle 2026
Status
Not Accredited
Review not yet completed
ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.
Issued only after successful review
Accreditation No.
Not Issued
Accreditation Status
Not Accredited
Accreditation Review
Not Completed
Qualification Status
Not Determined
About ARCO Accreditation
Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.
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Public Record
Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.
Public Signals Reviewed
14
across 4 categories
Customer Review Rating
5.0/5.0
across 20 verified reviews
Years in Business
7+yrs
Founded 2019
Accreditation Review
Not Yet Completed
Qualification has not been determined
Accreditation Committee Review
No committee determination has been issued.
Not Yet ConductedThe source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.
Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.
Signal
SAM.gov federal exclusions
Result
No exclusions found
Checked August 2026
SAM.gov
Signal
Manufacturer certifications
Result
Owens Corning Preferred · CertainTeed ShingleMaster
Manufacturer programs
Signal
Years in operation
Result
7+ years continuous
Founded: 2019
Verified record
Signal
Owner/principal
Result
Mr. Bruce C. Mitchell
Manual collection
Signal
Website registration
Result
Registered: Oct 25, 2018
WHOIS/RDAP
Signal
Google Business Profile
Result
Citadel Roofing and Construction, LLC
Louisville, KY
Signal
Aggregated marketplace rating
Result
5.0 / 5.0 across 20 reviews
Google 5.0 (20)
Multi-source
Signal
Review volume
Result
20 stored public reviews
Multi-source
Signal
Customer review excerpts
Result
8 qualifying reviews on file
Multi-source reviews
Signal
BBB rating
Result
A+ / BBB Accredited
BBB Accredited since: Aug 9, 2019
BBB profile
Signal
OSHA findings
Result
No violations across 0 inspections
OSHA
Signal
BBB complaint history
Result
No complaints filed in the last 36 months
Years in business: 7
BBB profile
Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.
KY-260808-6321
·
Evaluated Aug 8, 2026
·
Independently verifiable at
RoofingContractors.org/verify/KY-260808-6321
Eligibility · All Cleared
ARCO automatically withholds accreditation when any of the following findings are present. Citadel Roofing & Construction's record was checked against each.
Active SAM.gov federal exclusion
OSHA willful violation or 3+ repeat violations on record
BBB rating of C, D, or F
Avg. customer rating < 4.0 (with ≥ 20 reviews)
Roofing contractor
Contact Citadel Roofing & Construction to confirm availability for your project in Kentucky.
ARCO Review Findings
Citadel Roofing & Construction is highly regarded for their professional communication, efficient workmanship, and helpful guidance throughout the insurance claims process. Customers consistently praise the team for being responsive, completing projects in a timely manner, and ensuring a thorough cleanup of the job site.
I highly recommend Citadel Roofing! Josh worked with us upfront to thoroughly understand the process, communicate with insurance and make informed decisions. They provided updates regularly. Part of the material was not delivered. They actually went out of their way to get the product so the job could be completed in a timely manner. They did a thorough clean up job at completion. Totally satisfied!
Blaine Galle was awesome to speak with and he came right out and gave me a quote and with in 24 hours we were all signed up and ready to go. They scheduled the job and came out and got it done sooner then expected. Work was great and you would have never known they were there as they did a wonderful job cleaning up. Couldnt be more please with my experience, I would recommend Blaine and Citadel Roofing to anyone that needs a great roofing company.
I worked with Josh Hodge and we were able to get my roof replaced fairly quickly with insurance. The previous owner did a half roof job and it had a lot of storm damage. Happy to say I have a Lifetime Warranty for my roof now.
Citadel Roofing was very prompt in answering our call in regards to a leak down our foyer wall. They came out the next day, found the leak and promptly fixed it. Thank you Citadel for quick service and the peace of mind. We highly recommend them and they will be our go to company for any roofing advice or needs.
I had the greatest pleasure working with Jordan R. on getting my roof inspected after a recent hailstorm that caused damage to my roof and other external house fixtures. I was extremely impressed by his attention to detail and pointing out so many things that needed to be written up. In addition to his great workmanship and professionalism, he also sat down with me to call insurance company and help me create a claim with them and he showed up when the insurance adjustor came in to do their inspection. I already got my insurance net claim amount and once the check arrives, i can't wait to get the work scheduled out with Citadel Roofing and construction! Thanks Jordan for all your help and looking forward to getting the roof done!
Review data aggregated from public sources · ARCO does not moderate third-party reviews
The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.
Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.
Contact Citadel Roofing & Construction
Call (502) 219-7964 or request a written estimate through www.citadelroofingusa.com.