Cat 01
Licensing & Compliance
1 of 1 source checks verifiedSignal
SAM.gov federal exclusions
Result
No exclusions found
Checked August 2026
SAM.gov
Verified
Universal Home Improvement - Roofing Contractor in Indianapolis, IN
Established 2011
14+
Years in Business
41
Reviews
Accreditation Status
Cycle 2026
Status
Not Accredited
Review not yet completed
Universal Home Improvement has not yet been reviewed for ARCO Accreditation.
ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.
Issued only after successful review
Accreditation No.
Not Issued
Accreditation Status
Not Accredited
Accreditation Review
Not Completed
Qualification Status
Not Determined
About ARCO Accreditation
Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.
Inquire About an Accreditation Review
Provide your contact information below. ARCO will review your inquiry and determine whether your business may be invited to complete the accreditation review process.
Public Record
What we can independently confirm today
Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.
Public Signals Reviewed
13
across 4 categories
Customer Review Rating
4.8/5.0
across 41 verified reviews
Years in Business
14+yrs
Founded 2011
Accreditation Review
Not Yet Completed
Qualification has not been determined
Accreditation Committee Review
No committee determination has been issued.
Not Yet ConductedThe source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.
Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.
Cat 02
Operational History & Stability
1 of 2 source checks verifiedSignal
Years in operation
Result
14+ years continuous
Founded: Oct 29, 2011
Verified record
Verified
Signal
Website registration
Result
Website present, registration date missing
WHOIS/RDAP
Source available
Cat 04
Customer Outcome Data
3 of 4 source checks verifiedSignal
Aggregated marketplace rating
Result
4.8 / 5.0 across 41 reviews
BBB 4.8 (41)
Multi-source
Verified
Signal
Review volume
Result
41 stored public reviews
Multi-source
Source available
Signal
Customer review excerpts
Result
5 qualifying reviews on file
Multi-source reviews
Verified
Signal
BBB rating
Result
A+ / BBB Accredited
BBB Accredited since: Feb 5, 2025
BBB profile
Verified
Cat 05
Complaint & Public Findings
2 of 2 source checks verifiedSignal
OSHA findings
Result
No violations across 0 inspections
OSHA
Verified
Signal
BBB complaint history
Result
No complaints filed in the last 36 months
Years in business: 14 - Business started: Oct 29, 2011
BBB profile
Verified
Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.
Report no.
IN-261017-8068
·
Evaluated Oct 17, 2026
·
Independently verifiable at
RoofingContractors.org/verify/IN-261017-8068
Eligibility · All Cleared
Automatic eligibility checks cleared
ARCO automatically withholds accreditation when any of the following findings are present. Universal Home Improvement's record was checked against each.
Active SAM.gov federal exclusion
None Found
Checked August 2026 · No exclusions on record
OSHA willful violation or 3+ repeat violations on record
None Found
0 inspections · clean OSHA establishment record
BBB rating of C, D, or F
None Found
Rated A+ · BBB-accredited since Feb 5, 2025
Avg. customer rating < 4.0 (with ≥ 20 reviews)
None Found
4.8/5.0 · 41 verified reviews
About Universal Home Improvement
Universal Home Improvement is listed in the ARCO contractor directory for Indianapolis, IN. Additional profile details are being compiled from the business and public records.
Based in Indianapolis
Contact Universal Home Improvement to confirm availability for your project in Indiana.
Nearby places
Indianapolis, IN
Beech Grove, IN
Speedway, IN
Lawrence, IN
Cumberland, IN
Greenwood, IN
Plainfield, IN
Contact Universal Home Improvement to confirm service at your address.
Aggregated review summary
41
reviews analyzed
BBB
41 reviews
5 recent reviews
A
Adrian V.
BBB · Jun 2026
My experience with Universal was great no issues at all. The communication was very smooth and efficient from beginning to end. I will definitely recommend them to anybody in the need of storm restoration or any type of Insurance Claims. They are definitely professionals when it comes to handling all the claims.
D
Dragan T.
BBB · Jun 2026
I had a great experience with Universal Home Improvement from start to finish. [redacted], the Vice President, was always responsive and available whenever I had questions or concerns. The roofing crew did an outstanding job, and I am extremely satisfied with the final result.What impressed me most was their professionalism, integrity, and expertise in working with insurance companies. They handled everything from beginning to end, making the entire process smooth and stress-free. I highly recommend Universal Home Improvement to anyone in need of roofing or restoration services.
B
Betty N.
BBB · Apr 2026
Universal Home Improvement LLC provided outstanding service from start to finish. Their communication was clear and consistent throughout the entire process, and their team maintained a clean and professional work environment. They handled all documentation efficiently and worked seamlessly with the insurance company to secure a full replacement for my home.I couldnt be more satisfied with the results. Their professionalism and attention to detail truly set them apart. In fact, several of my neighbors were so impressed that they also chose Universal Home Improvement LLC for their projects.
M
Mike Z.
BBB · Mar 2026
My experience with Universal Home Improvement was outstanding from start to finish. The entire process was handled efficiently, with my project approved on Monday and completed by Thursday. The team demonstrated professionalism, clear communication, and a strong commitment to delivering quality results.They also worked directly with my insurance company to negotiate the claim, which made the process seamless and stress-free on my end. I would highly recommend Universal Home Improvement to anyone in need of a roof replacement and would not hesitate to work with them again in the future.
R
Rajiv S.
BBB · Dec 2025
Universal was highly recommended from my family out of Indiana. They did an amazing job very efficiently from start to finish cleaned up very well. Universal went up and beyond my expectations and I referred them to a good friend of mine, and he was also very highly satisfied with the outcome of his project. I highly recommend anyone to work with Michael and his team.
Review data aggregated from public sources · ARCO does not moderate third-party reviews
Why Hire an ARCO-Accredited Roofer
The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.
Homeowner Benefits
-
Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
-
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
-
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
-
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.
What Accreditation Means
- License & Registration Verification
- State Filing & Standing Review
- Federal Exclusion Screening
- OSHA Safety Record Review
- Complaint History Screening
- Customer Review Evaluation
- Annual Re-certification
Contact Universal Home Improvement
Ready to request an estimate?
Call (888) 844-8274 or request a written estimate through www.uhi4u.com.