Roof Doctors logo

Roof Doctors - Roofing Contractor in Gilbert, AZ

Kristy Lynn Johnson - Bono, Owner · Established 2019

7+
Years in Business
65
Reviews

Accreditation Status

Cycle 2026

Status

Not Accredited

Review not yet completed

Roof Doctors has not yet been reviewed for ARCO Accreditation.

ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.

2026 Top-Rated Roofing Contractor in Arizona seal not issued
Seal Not Issued

Issued only after successful review

Accreditation No.

Not Issued

Accreditation Status

Not Accredited

Accreditation Review

Not Completed

Qualification Status

Not Determined

About ARCO Accreditation

Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.

Public Record

What we can independently confirm today

Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.

Public Signals Reviewed

19

across 5 categories

Customer Review Rating

4.6/5.0

across 65 verified reviews

Years in Business

7+yrs

Founded 2019

Accreditation Review

Not Yet Completed

Qualification has not been determined

Accreditation Committee Review

No committee determination has been issued.

Not Yet Conducted

The source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.

Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.

Cat 01

Licensing & Compliance

3 of 3 source checks verified

Signal

AZ contractor license

Result

Active

Issued: Jul 21, 2021 - Expires: Jul 31, 2027

AZ Registrar of Contractors

Verified

Signal

SAM.gov federal exclusions

Result

No exclusions found

Checked August 2026

SAM.gov

Verified

Signal

Manufacturer certifications

Result

Malarkey Emerald Pro Contractor

Manufacturer programs

Verified
Cat 02

Operational History & Stability

5 of 5 source checks verified

Signal

Years in operation

Result

7+ years continuous

Founded: 2019

Verified record

Verified

Signal

Owner/principal

Result

Ms. Kristy Lynn Johnson - Bono

Manual collection

Verified

Signal

Service mix

Result

Commercial And Residential Roofing Systems, Roof Repair, Flat Roof Repair, Tile Roof Repair, Foam Roof Repair, and Roof Flashing Repair (+6 more)

Service area: Phoenix

Website profile

Verified

Signal

Website registration

Result

Registered: Oct 30, 2020

WHOIS/RDAP

Verified

Signal

Google Business Profile

Result

Roof Doctors

Gilbert, AZ

Google

Verified
Cat 03

State Filing & Standing

2 of 2 source checks verified

Signal

Entity identifier

Result

334090

AZ Registrar of Contractors

Verified

Signal

Filing date/year

Result

Jul 21, 2021

AZ Registrar of Contractors

Verified
Cat 04

Customer Outcome Data

4 of 4 source checks verified

Signal

Aggregated marketplace rating

Result

4.6 / 5.0 across 65 reviews

Google 4.6 (65)

Multi-source

Verified

Signal

Review volume

Result

65 stored public reviews

Multi-source

Verified

Signal

Customer review excerpts

Result

7 qualifying reviews on file

Multi-source reviews

Verified

Signal

BBB rating

Result

A+ / BBB Accredited

BBB Accredited since: Sep 20, 2021

BBB profile

Verified
Cat 05

Complaint & Public Findings

1 of 2 source checks verified

Signal

OSHA findings

Result

No violations across 0 inspections

OSHA

Verified

Signal

BBB complaint history

Result

1 complaint in the last 36 months

Years in business: 7 - Business started: Jul 2, 2018

BBB profile

Source available

Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.

Report no. AZ-260819-1495 · Evaluated Aug 19, 2026 · Independently verifiable at RoofingContractors.org/verify/AZ-260819-1495

Eligibility · All Cleared

Automatic eligibility checks cleared

ARCO automatically withholds accreditation when any of the following findings are present. Roof Doctors's record was checked against each.

Active SAM.gov federal exclusion

None Found
Checked August 2026 · No exclusions on record

OSHA willful violation or 3+ repeat violations on record

None Found
0 inspections · clean OSHA establishment record

BBB rating of C, D, or F

None Found
Rated A+ · BBB-accredited since Sep 20, 2021

Avg. customer rating < 4.0 (with ≥ 20 reviews)

None Found
4.6/5.0 · 65 verified reviews

About Roof Doctors

Roof Doctors LLC is a Gilbert, Arizona-based business that provides professional roofing services throughout the area. The company specializes in comprehensive roofing solutions, including expert inspections, necessary repairs, and consulting for both commercial and residential properties.

Services & Specialties

What Roof Doctors does.

01

Roof Repair

02

Roof Inspection

03

Roof Replacement

04

Roof Coatings

05

Storm Damage

06

Flat / Low-Slope Roofing

07

Tile Roofing

08

Asphalt Shingle Roofing

Based in Gilbert

Contact Roof Doctors to confirm availability for your project in Arizona.

Service areas listed on the company website

Phoenix

Nearby places

Gilbert, AZ
Mesa, AZ
Chandler, AZ
Tempe, AZ
Guadalupe, AZ
Sun Lakes, AZ
Queen Creek, AZ
Contact Roof Doctors to confirm service at your address.

Aggregated review summary

65
reviews analyzed
Google 65 reviews

ARCO Review Findings

Roof Doctors is highly regarded for its professional, communicative, and thorough approach to roof inspections and installations. Customers frequently praise their expert workmanship, clean job sites, and ability to handle insurance claims efficiently, noting that the team consistently goes above and beyond to ensure a stress-free experience.

5 recent reviews
C
Celeste L.
Google · Jan 2026

Matthew my executive director with Roof Doctors that assisted me and my husband with 10 STARS ⭐️ He is professional, excellent communication through out the whole process with handling insurance claim to installation with more than above expediency and efficiency!! If you are ever in the market for a New Roof installation Matthew is your only call!! Thank you Matthew and Roof Doctors! Celeste

R
Ray W.
Google · Oct 2023

Roof Doctors is the most professional company I have ever worked with. Matthew has great integrity and was on top of this project from the start. He and his team worked with the insurance company directly which made the situation much easier on me. Mathew made a point of attending the insurance inspectors visits as to make sure they (insurance) observed and documented every issue with our roof and his team did follow up calls in our behave to make sure the insurance company was moving in a timely manner. At installation of our roof their team was quick and efficient with great quality of workmanship. Also, they were very clean in their building technique so there was no mess. I would highly recommend Roof Doctor to anyone needing their roof attended too. They are the BEST!!

D
Danielle G.
Google

Roof Doctors is in the process of installing a new roof in my condo complex - they are one week in on the project and have gone above and beyond in their communication and consideration for homeowners. The roofing team has cleaned up nails and shrapnel as they go to ensure the ground is safe for people and dogs alike. They have communicated with homeowners about project timelines and what to expect during construction. Very grateful for their professionalism and customer service.

C
Carlos A.
Google

I recently had Roof Doctors perform a full inspection of a home I am/was planning to purchase. I couldn’t be more impressed with their professionalism and thoroughness—from start to finish. The inspector provided an in-depth analysis of the roof’s condition, backed by clear-and-close photographs, with detailed explanations. The inspector identified advanced aging in the shingles, explained the risks of brittle materials, and even highlighted code compliance issues like the absence of drip edge flashing. Their ability to break down complex roofing issues into understandable terms, which is exactly what I needed to present the seller for further negotiation. Again, the inspector did not only point out problems—he offered practical recommendations. He outlined and emphasized why spot repairs would only represent a temporary and inefficient solution. Instead, he developed a comprehensive plan for full replacement. Their proposal included modern GAF Timberline shingles, proper flashing, improved ventilation, and a new modified bitumen system for the patio roof. The inspector factored in warranty coverage and financing options, which showed a careful analysis about both quality and customer peace of mind. If you want a roofing company that delivers more than just a quick fix—one that provides a complete, descriptive, and professional assessment with solutions that truly protect your home—Roof Doctors is the team to call. I highly recommend them to anyone needing roof work in Arizona. The only recommendation I have for Roof Doctors is: (1) Ask the customer what method of payment would be preferred and disclose if any additional fees when a credit card is used for payment—full disclosure will win trust. (2) Provide the customer with a flat fee from the start based on square footage of the house (or another method), or call the customer to see if the cost of the inspection would be higher than the initial estimate prior to the start of the inspection.

L
Lil F.
Google

Thankyou very much Mathew & his asst for going above and beyond during my inspection. He assessed the problem and applied sealant on my deck in multiple areas, which was where my leak was coming from and did even charge me for it. I would recommend more customers to this company for their roofing needs anyday.

Review data aggregated from public sources · ARCO does not moderate third-party reviews

Why Hire an ARCO-Accredited Roofer

The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.

Homeowner Benefits

  • Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.

  • Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.

  • Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.

  • A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.

What Accreditation Means

  • License & Registration Verification
  • State Filing & Standing Review
  • Federal Exclusion Screening
  • OSHA Safety Record Review
  • Complaint History Screening
  • Customer Review Evaluation
  • Annual Re-certification

Contact Roof Doctors

Ready to request an estimate?

Call (602) 892-9885 or request a written estimate through www.arizonaroofdoctors.com.

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