Cat 01
Licensing & Compliance
1 of 1 source checks verifiedSignal
SAM.gov federal exclusions
Result
No exclusions found
Checked August 2026
SAM.gov
Verified
JCI Roofing Company - Roofing Contractor in Carrollton, TX
James Chupp, Owner · Established 2004
22+
Years in Business
33
Reviews
Accreditation Status
Cycle 2026
Status
Not Accredited
Review not yet completed
JCI Roofing Company has not yet been reviewed for ARCO Accreditation.
ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.
Issued only after successful review
Accreditation No.
Not Issued
Accreditation Status
Not Accredited
Accreditation Review
Not Completed
Qualification Status
Not Determined
About ARCO Accreditation
Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.
Inquire About an Accreditation Review
Provide your contact information below. ARCO will review your inquiry and determine whether your business may be invited to complete the accreditation review process.
Public Record
What we can independently confirm today
Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.
Public Signals Reviewed
18
across 4 categories
Customer Review Rating
4.8/5.0
across 33 verified reviews
Years in Business
22+yrs
Founded 2004
Accreditation Review
Not Yet Completed
Qualification has not been determined
Accreditation Committee Review
No committee determination has been issued.
Not Yet ConductedThe source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.
Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.
Cat 02
Operational History & Stability
5 of 5 source checks verifiedSignal
Years in operation
Result
22+ years continuous
Founded: 2004
Verified record
Verified
Signal
Owner/principal
Result
Mr. James Chupp
Manual collection
Verified
Signal
Service mix
Result
Residential Roofing, Commercial Roofing, Residential Roof Repair, Commercial Roof Repair, Roof Replacement, and Commercial Roof Replacement (+2 more)
Service area: Arlington, Dallas, Irving, Farmers Branch
Website profile
Verified
Signal
Website registration
Result
Registered: Jul 8, 2005
WHOIS/RDAP
Verified
Signal
Google Business Profile
Result
JCI Roofing Company
Carrollton, TX
Verified
Cat 04
Customer Outcome Data
3 of 4 source checks verifiedSignal
Aggregated marketplace rating
Result
4.8 / 5.0 across 33 reviews
Google 4.8 (33)
Multi-source
Verified
Signal
Review volume
Result
33 stored public reviews
Multi-source
Source available
Signal
Customer review excerpts
Result
24 qualifying reviews on file
Multi-source reviews
Verified
Signal
BBB rating
Result
A+ / BBB Accredited
BBB Accredited since: May 1, 2004
BBB profile
Verified
Cat 05
Complaint & Public Findings
2 of 2 source checks verifiedSignal
OSHA findings
Result
No violations across 0 inspections
OSHA
Verified
Signal
BBB complaint history
Result
No complaints filed in the last 36 months
Years in business: 22 - Business started: Oct 9, 2003
BBB profile
Verified
Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.
Report no.
TX-260610-1705
·
Evaluated Jun 10, 2026
·
Independently verifiable at
RoofingContractors.org/verify/TX-260610-1705
Eligibility · All Cleared
Automatic eligibility checks cleared
ARCO automatically withholds accreditation when any of the following findings are present. JCI Roofing Company's record was checked against each.
Active SAM.gov federal exclusion
None Found
Checked August 2026 · No exclusions on record
OSHA willful violation or 3+ repeat violations on record
None Found
0 inspections · clean OSHA establishment record
BBB rating of C, D, or F
None Found
Rated A+ · BBB-accredited since May 1, 2004
Avg. customer rating < 4.0 (with ≥ 20 reviews)
None Found
4.8/5.0 · 33 verified reviews
About JCI Roofing Company
JCI Roofing Company is based in Carrollton, Texas, and is led by owner Mr. James Chupp. The firm provides professional roofing services, specializing in a wide range of installations including metal, tile, and commercial roofing systems.
Services & Specialties
What JCI Roofing Company does.
01
Roof Repair
02
Roof Replacement
03
Insurance Claims
04
Residential Roofing
05
Commercial Roofing
Based in Carrollton
Contact JCI Roofing Company to confirm availability for your project in Texas.
Service areas listed on the company website
Arlington
Dallas
Irving
Farmers Branch
Frisco
Fort Worth
Lewisville
Flower Mound
McKinney
Plano
Allen
Richardson
Nearby places
Carrollton, TX
Lewisville, TX
Addison, TX
Coppell, TX
Farmers Branch, TX
The Colony, TX
Plano, TX
Contact JCI Roofing Company to confirm service at your address.
Aggregated review summary
33
reviews analyzed
Google
33 reviews
ARCO Review Findings
JCI Roofing is consistently praised for being honest, responsive, and professional, with customers highlighting James’s effectiveness in managing insurance claims and explaining repair needs. The team is frequently commended for their high-quality workmanship, timely project completion, and thorough site cleanup.
5 recent reviews
J
Joel M.
Google · Apr 2025
James took care of me and is very knowledgeable in not just roofing but navigating the insurance process.
J
JORD J.
Google · Dec 2022
James he does a great job working on the roof repair for me.
B
Barbara M.
Google · Feb 2022
As a retired property manager and a homeowner the work that was done on my roof today was outstanding. I was very impressed by the quality of work they did and how professional everyone was. It looks amazing and they left my house and my yard cleaner than it was when they started. Thank you JCI for your quality of work and your professionalism it was truly appreciated. Barbara Moore
P
Philip
Google · Sep 2021
Fixed my leaky roof for an affordable price.
J
Jamie E.
Google · Sep 2021
James did a wonderful job fixing many issues the other company didn't do or didn't get right on my home, along with a few other repairs I needed done. I would highly recommend him and his company. Thank you James for the great work you did on my house!
Review data aggregated from public sources · ARCO does not moderate third-party reviews
Why Hire an ARCO-Accredited Roofer
The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.
Homeowner Benefits
-
Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
-
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
-
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
-
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.
What Accreditation Means
- License & Registration Verification
- State Filing & Standing Review
- Federal Exclusion Screening
- OSHA Safety Record Review
- Complaint History Screening
- Customer Review Evaluation
- Annual Re-certification
Contact JCI Roofing Company
Ready to request an estimate?
Call (972) 245-4025 or request a written estimate through jciroofing.com.