5 Star Roofing & Restoration - Roofing Contractor in Greensboro, NC

We needed a new roof and contacted 5 Star Roofing. Our experience with them was Awesome. Christopher came out and inspected our roof and gave us a very fair price. Randy, the project manager, was so nice and easy to work with. He called me earlier in the week and wanted to start the roof a day earlier because of the forecast at the end of the week. That was such a good call because they were done and gone before the first drops of rain started. Jack, the site supervisor, was amazing he made sure everything was done right. He told me before they started that our roof would be done right and that they take no shortcuts. Our home was built in 1922 and had 1x4 boards instead of plywood on the roof. Only plywood was on the newer addition. Jack made sure every cracked, broken, or rotten board was replaced. I usually don't write reviews, but 5 Star Roofing was amazing. My wife and I are so pleased with how our home looks now.

I worked with Kyle on the process from the very beginning and i couldn't have asked for a better experience. Replacing a roof can be a gamble and there are many con or scam artist companies out there looking to take advantage of people. I tried to do my best research and in most cases the 5 Star name kept coming up even to the point that i was now seeing their commercials on TV and passing one of their billboards over an hour away. Definitely a sign in my book. Kyle pretty much laid out an outline of how things would go after taking an initial look at my roof and verifying there was some storm damage. He specifically told me who the adjuster would be for my insurance company and was more than willing to be here the same day the adjuster came out to inspect the roof. Kyle was on the roof with him for the inspection which confirmed there was enough wind and hail damage to file a claim. After the claim was processed and i picked a time frame that worked with my schedule, my new roof was installed 3 weeks later. The team showed up at 8:15 am and the work was completed by 6pm that day with a through clean up of any and all debris. Kyle and Patrick that project manager both came out again on their own to do another magnetic sweep just in case any nails were missed in the yard. I opted for the additional warranty after having multiple conversations with Kyle and i couldn't be happier. Their communication and responses were quick and detailed and no one seemed to mind that i had a ton of questions. There was no delay on answering and i never felt like i was taking a gamble. Any future properties i have, will be handled by Kyle and the team at 5 Star without hesitation. They could change the name to 10 Star, 5 just doesn't seem to be enough stars for my experience. Ron

They roofed my house and repaired/replaced a damaged, leaky shingle on my detached garage roof. Steven handled everything professionally and responded to a follow-up repair request promptly. He made sure that the job was done properly and the follow-up in a timely manner. He was always accessible and made sure that we were fully satisfied. We highly recommend 5-Star roofing as a reliable roofing contractor based on our experience.

We had our shingle roof replaced with a standing seam metal roof here in Wilmington, NC 4 yrs ago, and it has been wonderful! We love the sound of rain drops and the lack of constant gravel in our gutters. The roofers were diligent on their cleanup from shingle removal and random loose nails and such. They were efficient and had it knocked out in 2.5 days.