Prowest - Roofing Contractor in Mesa, AZ

Billy Hakenson, Owner · Established 2003

23+

Years in Business

675

Reviews

Accreditation Status


          Cycle 2026

Status

Not Accredited

Review not yet completed

Prowest has not yet been reviewed for ARCO Accreditation.

ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.

Seal Not Issued

Issued only after successful review

Accreditation No.

Not Issued

Accreditation Status

Not Accredited

Accreditation Review

Not Completed

Qualification Status

Not Determined

About ARCO Accreditation

Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.

Public Record

What we can independently confirm today

Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.

Public Signals Reviewed

across 5 categories

Customer Review Rating

4.6/5.0

across 675 verified reviews

Years in Business

23+yrs

Founded 2003

Accreditation Review

Not Yet Completed

Qualification has not been determined

Accreditation Committee Review

No committee determination has been issued.

Not Yet Conducted

The source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.

Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.

Cat 01

Licensing & Compliance

3 of 3 source checks verified

Signal

AZ contractor license

Result

Active

Issued: Jan 29, 2020 - Expires: Jan 31, 2028

AZ Registrar of Contractors

Verified

Signal

SAM.gov federal exclusions

Result

No exclusions found

Checked May 2026

SAM.gov

Verified

Signal

Manufacturer certifications

Result

GAF Master Elite GAF GoldElite · Owens Corning Platinum Preferred · IKO ROOFPRO Craftsman Premier · Malarkey Emerald Pro Contractor

Manufacturer programs

Verified

Cat 02

Operational History & Stability

4 of 4 source checks verified

Signal

Years in operation

Result

23+ years continuous

Founded: 2003

Verified record

Verified

Signal

Owner/principal

Result

Mr. Billy Hakenson

Manual collection

Verified

Signal

Website registration

Result

Registered: May 31, 1998

WHOIS/RDAP

Verified

Signal

Google Business Profile

Result

Prowest Roofing

Gilbert, AZ

Google

Verified

Cat 03

State Filing & Standing

2 of 2 source checks verified

Signal

Entity identifier

Result

327529

AZ Registrar of Contractors

Verified

Signal

Filing date/year

Result

Jan 29, 2020

AZ Registrar of Contractors

Verified

Cat 04

Customer Outcome Data

4 of 4 source checks verified

Signal

Aggregated marketplace rating

Result

4.6 / 5.0 across 675 reviews

Google 4.6 (667) - BBB · 8 reviews on file

Multi-source

Verified

Signal

Review volume

Result

675 stored public reviews

Multi-source

Verified

Signal

Customer review excerpts

Result

35 qualifying reviews on file

Multi-source reviews

Verified

Signal

BBB rating

Result

A+

BBB profile

Verified

Cat 05

Complaint & Public Findings

1 of 2 source checks verified

Signal

OSHA findings

Result

No violations across 0 inspections

OSHA

Verified

Signal

BBB complaint history

Result

5 complaints in the last 36 months

Years in business: 23

BBB profile

Needs review

Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.

Report no. AZ-260813-11978 · Evaluated Aug 13, 2026 · Independently verifiable at RoofingContractors.org/verify/AZ-260813-11978

Eligibility · All Cleared

Automatic eligibility checks cleared

ARCO automatically withholds accreditation when any of the following findings are present. Prowest's record was checked against each.

Active SAM.gov federal exclusion

None Found

Checked May 2026 · No exclusions on record

OSHA willful violation or 3+ repeat violations on record

None Found

0 inspections · clean OSHA establishment record

BBB rating of C, D, or F

None Found

Rated A+

Avg. customer rating < 4.0 (with ≥ 20 reviews)

None Found

4.6/5.0 · 675 verified reviews

About Prowest

Prowest is a general contractor serving Mesa, Arizona, with a focus on roofing services. Its work includes roof inspections, repairs, replacements, leak repair, consulting, and work involving metal, commercial, flat, tile, asphalt, and shingle roofing, as well

Based in Mesa

Contact Prowest to confirm availability for your project in Arizona.

Nearby places

Mesa, AZ

Tempe, AZ

Guadalupe, AZ

Chandler, AZ

Gilbert, AZ

Paradise Valley, AZ

Fountain Hills, AZ

Contact Prowest to confirm service at your address.

Aggregated review summary

675

reviews analyzed

Google 667 reviews

BBB 8 reviews

ARCO Review Findings

Reviews describe Prowest as professional, communicative, and responsive, with staff who guide customers through insurance claims and keep projects on schedule. Customers also praise the roofing workmanship, efficient installations, careful protection of property, and thorough cleanup.

5 recent reviews

John P.

Google · Aug 2026

After a powerful thunderstorm that included hail and high winds, Joe Smith of ProWest stopped by and inspected our roof for damage. Joe not only inspected the house roof but he also looked over a new front porch roof that another roofing company had just erected. He spotted a couple of flaws with the new roof and applied a patch needed on the house roof. Joe probably spent an hour or more at our house and didn’t charge one cent (is one cent even a thing now?). Joe was as personable and generous with his time as you would want a friend to be even though we had just met. I was so impressed with Joe that I’ll be calling ProWest for future roofing issues.

Ahmad H.

Google · Aug 2026

Prowest Roofing and the Make My Day Foundation are the real deal. Can't recommend them enough! 🛒 Thanks Bob!

Lisa F.

Google · Aug 2026

If I could give more than a 5 star review I would! ProWest Roofing is THE best roofing contractor in the Phoenix area in my opinion. We initially contacted Kyle Cummings for a free quote and we immediately felt so comfortable with him and his product that we stopped interviewing any other roofer. Kyle met us on our time, explained EVERYTHING in detail, kept his word on timeline and made this entire process of a new roof stressless. Kyle kept in constant contact with us throughout the process which kept us at ease. The roofers made sure they covered our pool on the tear off phase, they were very respectful of our property and cleaned up ALL of the debris that they created in the process. We have solar panels on our roof and Kyle assured us they have a company they work with that could remove and reinstall in a timely manner. Kyle delivered and we felt just as comfortable and confident with the solar company that ProWest uses. My husband Jarod and I highly recommend ProWest Roofing for any roofing project you may have. We can’t compliment Kyle Cummings, ProWest Roofing, their employees and subcontractors enough for the amazing jobs they did!! I could go on and on but rest assured you’re in good hands with ProWest Roofing! VERY SATISFIED CUSTOMER!!

Matthew O.

Google · Aug 2026

Amazing! This company is amazing. Everything was anxiety free. I can promise that this roofing company will get things done in a promptly manner.

Kathy S.

BBB · Jan 2026

I would definitely recommend Prowest if you need your roof replaced. [redacted] worked very diligently with my insurance company and as a result I got my new roof before the heavy rains. I cant thank them enough.

Review data aggregated from public sources · ARCO does not moderate third-party reviews

Why Hire an ARCO-Accredited Roofer

The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.

Homeowner Benefits

Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.

What Accreditation Means

License & Registration Verification
State Filing & Standing Review
Federal Exclusion Screening
OSHA Safety Record Review
Complaint History Screening
Customer Review Evaluation
Annual Re-certification

Contact Prowest

Ready to request an estimate?

Call (602) 738-7663 or request a written estimate through www.prowest.com.

Call (602) 738-7663 Visit Website

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