First Heritage Restoration - Roofing Contractor in Mesa, AZ

Richard Drum, Owner · Established 2002

24+

Years in Business

Reviews

Accreditation Status


          Cycle 2026

Status

Not Accredited

Review not yet completed

First Heritage Restoration has not yet been reviewed for ARCO Accreditation.

ARCO Accreditation is reserved for roofing businesses that complete a comprehensive review and meet ARCO's required qualification threshold. Not every business reviewed qualifies.

Seal Not Issued

Issued only after successful review

Accreditation No.

Not Issued

Accreditation Status

Not Accredited

Accreditation Review

Not Completed

Qualification Status

Not Determined

About ARCO Accreditation

Accreditation cannot be obtained through application alone. Each business must first undergo ARCO's complete review process and demonstrate that it meets the standards required for accreditation.

Public Record

What we can independently confirm today

Findings drawn from public records, manufacturer registries, and third-party review platforms — synthesized using ARCO Standard 2026.1.

Public Signals Reviewed

across 4 categories

Customer Review Rating

4.1/5.0

across 9 verified reviews

Years in Business

24+yrs

Founded 2002

Accreditation Review

Not Yet Completed

Qualification has not been determined

Accreditation Committee Review

No committee determination has been issued.

Not Yet Conducted

The source findings below have been independently verified for this company profile. A formal ARCO Accreditation Committee review has not yet been completed, and qualification for accreditation has not been determined.

Only businesses that complete the full review and meet ARCO's required threshold may receive accreditation.

Cat 01

Licensing & Compliance

1 of 1 source checks verified

Signal

SAM.gov federal exclusions

Result

No exclusions found

SAM.gov

Verified

Cat 02

Operational History & Stability

4 of 4 source checks verified

Signal

Years in operation

Result

24+ years continuous

Founded: 2002

Verified record

Verified

Signal

Owner/principal

Result

Mr. Richard Drum

Manual collection

Verified

Signal

Website registration

Result

Registered: May 27, 2003

WHOIS/RDAP

Verified

Signal

Google Business Profile

Result

First Heritage Restoration

1152 N Revere, Mesa, AZ 85201

Google

Verified

Cat 04

Customer Outcome Data

2 of 4 source checks verified

Signal

Aggregated marketplace rating

Result

4.1 / 5.0 across 9 reviews

Google · 9 reviews on file

Multi-source

Source available

Signal

Review volume

Result

9 stored public reviews

Multi-source

Source available

Signal

Customer review excerpts

Result

6 qualifying reviews on file

Multi-source reviews

Verified

Signal

BBB rating

Result

A+

BBB profile

Verified

Cat 05

Complaint & Public Findings

2 of 2 source checks verified

Signal

OSHA findings

Result

No violations across 0 inspections

OSHA

Verified

Signal

BBB complaint history

Result

No complaints filed in the last 36 months

Years in business: 24

BBB profile

Verified

Public records and third-party platform data may change over time. ARCO does not guarantee ongoing third-party accuracy.

Report no. AZ-260811-11123 · Evaluated Aug 11, 2026 · Independently verifiable at RoofingContractors.org/verify/AZ-260811-11123

Eligibility · All Cleared

Automatic eligibility checks cleared

ARCO automatically withholds accreditation when any of the following findings are present. First Heritage Restoration's record was checked against each.

Active SAM.gov federal exclusion

None Found

No exclusions on record

OSHA willful violation or 3+ repeat violations on record

None Found

0 inspections · clean OSHA establishment record

BBB rating of C, D, or F

None Found

Rated A+

Avg. customer rating < 4.0 (with ≥ 20 reviews)

None Found

9 reviews (threshold: 20)

About First Heritage Restoration

First Heritage Restoration is a roofing business based in Mesa, Arizona, owned by Mr. Richard Drum. Its listed service mix centers on roofing and is associated with insurance and remodeling contractor work.

Based in Mesa

Contact First Heritage Restoration to confirm availability for your project in Arizona.

Nearby places

Mesa, AZ

Tempe, AZ

Guadalupe, AZ

Paradise Valley, AZ

Gilbert, AZ

Chandler, AZ

Fountain Hills, AZ

Contact First Heritage Restoration to confirm service at your address.

Aggregated review summary

reviews analyzed

Google 9 reviews

ARCO Review Findings

Reviews describe First Heritage Restoration as professional, courteous, knowledgeable, and reliable, with quality work at a fair price. Customers also highlight fast, accurate, and timely service, along with accommodating scheduling and helpful handling of insurance matters.

5 recent reviews

Brian C.

Google · Oct 2023

Fast, reliable and very knowledgeable.

Jackie G.

Google · Oct 2020

Mr. Neil and his son, Mitch, along with their staff, installed our new roof. Their service was excellent!!! They accommodated our work schedule and all the work was completed timely. Thank you First Heritage Restoration for your outstanding work.

Christian M.

Google · Dec 2019

Great owners amazingguy

Simon F.

Google · Sep 2019

Great work, product, price and service.

Michael D.

Google · Jul 2019

Awesome guys the crew was fast and accurate

Review data aggregated from public sources · ARCO does not moderate third-party reviews

Why Hire an ARCO-Accredited Roofer

The difference between "good enough" and proven excellence. Only the top roofers in America earn ARCO Accreditation — recognition of true craftsmanship, ethics, and integrity.

Homeowner Benefits

Peace of Mind: Every ARCO-Accredited roofer has been checked against public licensing records, safety records, complaint history, and verified customer reviews.
Work You Can Trust: ARCO's evaluation includes manufacturer certification programs — credentials that can help preserve your roof's warranty coverage.
Verified, Not Self-Reported: ARCO's findings come from government and third-party sources — state filing offices, SAM.gov, OSHA, and the BBB — not from paperwork a contractor submits about itself.
A Public Paper Trail: Every accredited profile publishes its report number, evaluation date, and sources — so any homeowner can independently verify the findings at RoofingContractors.org.

What Accreditation Means

License & Registration Verification
State Filing & Standing Review
Federal Exclusion Screening
OSHA Safety Record Review
Complaint History Screening
Customer Review Evaluation
Annual Re-certification

Contact First Heritage Restoration

Ready to request an estimate?

Call (602) 568-1022 or request a written estimate through www.heritagerestorationaz.com.

Call (602) 568-1022 Email Visit Website

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